Meet Our Staff

Brian R. Will, MD – Surgical Director, Will Vision and Laser Centers

Like many Pacific North westerners, Dr. Will loves sea kayaking the wild Pacific coast, hiking the rugged Cascadia mountain range, watching the awe-inspiring pounding of waves in the Pacific surf and recording that rare bird during the Malheur spring migration. But his real passion is seeing the joy his patients experience first-hand following refractive surgery when they discover the amazing gift of clear natural vision without the burden of glasses or contact lenses.

Dr. Will is obsessed with the goal of ensuring that every patient attains their personal best vision – and that vision should be measurably better than their best vision with their best glasses or contact lenses. Dr. Will’s commitment demands that we strike a vision partnership with our patients; it demands that we acquire only the most advanced vision technologies in the world; and it demands that each patient attain their personal best vision. Dr. Will’s patient-first passion doesn’t just drive us; it propels us towards that goal of creating a lifetime of amazing clear vision for every patient – it is our purpose for being.

Dr. Will is a recognized world authority in the field of refractive surgery having lectured and taught courses on advanced surgical techniques at every major scientific meeting on laser vision correction in the US and abroad. He has successfully performed tens of thousands of laser vision correction procedures.

In recognition of his significant contributions to the science and industry, Will Vision and Laser Centers is a designated Center of Excellence for Johnson and Johnson Vision – the world leader in wavefront aberrometry and manufacturer of the iDesign system – the most accurate refracting system every built, as well as the iFS femtosecond laser and the VISX Star S4IR laser systems, all widely considered as the most advanced vision technologies in the world;a Center of Excellence for CorneaGen® – the world’s premier corneal inlay company and; a Center of Excellence for Carl Zeiss – the manufacturer of the VisuMax laser – the only laser system in the world sufficiently advanced to perform intracorneal surgery. He currently serves on the Editorial Board for Ophthalmology Management and served on the Board of Directors for the American College of Eye Surgery.

He is Adjunct Clinical Professor of Ophthalmology at the Loma Linda University School of Medicine and is Adjunct Clinical Professor at Pacific University in Oregon and has personally trained more refractive surgeons and has performed more Wavefront guided Intralase (“Bladeless Lasik”) procedures than any other refractive surgeon in the Pacific Northwest. He is a respected author and has published more chapters on IntraLasik (“Bladeless Lasik”) surgical technique in leading ophthalmic textbooks than any other single surgeon in the world.

Dr. Will is the only refractive surgeon in the Pacific Northwest elected to Best Doctors in America. He received his MD degree from Loma Linda University Medical Center in California and was selected as Chief Resident at The Eye Institute in Milwaukee, Wisconsin.

Click here for more information on Dr. Will.

Carlene – Executive Vice President and Dry Eye Spa Specialist

​Carlene is involved with most major decisions that affect the company. She is highly experienced having worked in the ophthalmic field for over 25 years and has been senior management at Will Vision and Laser Centers for over 16 years. She has been a member of the American Society of Ophthalmic Administrators for over 15 years. She is also responsible for coordinating the visits of the many surgical teams that travel to Will Vision from around the U.S. and the globe to learn from Dr. Will.

Carlene’s primary responsibilities include directing Will Vision’s various marketing campaigns in print, radio, television and electronic media. In addition, she is involved in human relations, center staffing, purchasing and professional relations.

If you visit Will Vision and Laser Centers Dry Eye Spa you likely will not miss meeting with Carlene. Her sparkling and engaging personality even overshadows the eye catching sparkles in her hair. Without doubt, her greatest love is to interact with the many happy patients that we see at Will Vision and Laser Centers.

Her hobbies include crocheting, tatting and spoiling her grandchildren.

Jennifer – Surgical and Clinical Specialist

Jennifer loves helping people achieve their goal of clear vision without glasses or contact lenses and that genuine enthusiasm naturally flows over to her patient care. She has worked at Will Vision and Laser Centers for 20 years and has mastered every aspect of patient care.

Jennifer is our clinic leader. Her tasks include being responsible for the smooth operation of our clinic as well as our lasers. She routinely checks the laser systems and quality of their optics to ensure optimal performance. She also interfaces directly with the laser manufacturer’s engineers for hardware and software updates and routine device maintenance.

As surgical specialist she is also responsible for assisting Dr. Will with your surgical procedure as well as maintaining the specialized surgical instruments and supplies required for advanced laser vision correction procedures. In addition, she is highly skilled at performing all clinical testing needed to ensure a superior surgical outcome.

Jennifer’s hobbies including beach combing at the family cabin, catching the latest movies, reading, and spending time with her friends and family.

Kristina – Surgical and Clinical Specialist

Kristina has been a clinical specialist with Will Vision nearly since its inception. She and her family also spent several years in Mexico as missionaries helping the people there discover a better life. Kristina exhibits a passion for helping people see their world through a newfound vision.

At Will Vision, you will see Kristina in the clinical setting while having exams and post operative care as well as during your surgical procedure. She helps our patients navigate the path from blurry to clear vision. She is an expert with all of our advanced diagnostic devices ranging from the advanced iDesign wavefront aberromety system, the Pentacam HR tomographer, the LipiView tear film analysis system and the AcuTarget diagnostic toolset needed for inserting advanced corneal inlays.

In her role as a surgical assistant, she is compassionate and caring and is dedicated to making your experience comfortable and fun. In her off work time, Kristina has four beautiful girls that she loves having adventures and making memories with.

Venessa– Patient Education Counselor

Venessa has been with Will Vision since we opened our doors in 1998 and has worn many hats. Originally hired as a receptionist before quickly becoming the Center Coordinator. She returned back to Will Vision after taking time off to spend with her two amazing girls before they went into school.

On surgical days, you will meet Venessa going through the initial preparatory stage including providing you with a mild sedative and pain reliever as well as inform you of all of the steps that you will need to take post operatively to have the best experience and outcome possible.

She spends her spare time volunteering at the kids school, watching kids activities and shopping.

Heather – Patient Counselor, Surgical and Clinical Specialist

Heather is team leader for our Patient Counselors and as a result, she is involved in a number of different roles at Will Vision and Laser Centers for the last 7 years. She has a passion for personally interfacing with our patients, new and old, so during critical clinic times you will frequently find Heather talking with patients at our reception desk. Her role is to facilitate arranging times for surgery and office visits that are accommodating for your schedule as well as providing practical guidance for each step of your journey toward clear vision.

Heather is a highly experienced patient counselor. Patients find her positive attitude and cheerful voice a tremendous asset as they begin their personal journey to clear natural vision.

Heather’s goal is to first understand your personal vision goals, find out just how much information you really want about the procedure and provide the details that will meet those specific needs.

When not at Will Vision, Heather is busy running her two beautiful children to school and sports practice events. For relaxation, Heather prefers a day at the beach with her family and friends.

Carol – Receptionist

Carol is the smiling face you will typically first meet when you arrive at Will Vision, Vancouver. Her goal is to make you comfortable as you begin your Will Vision experience as well as to ensure that your care is both personalized and efficient.  

During your visits at Will Vision and Laser Centers you will no doubt come to enjoy Carol’s inspiring and encouraging personality.  Her goals include accommodating your appointments to optimize your visit time with Dr. Will as well as respecting the demands of your work and personal life.

Carol’s hobbies include painting, enjoying our beautiful Pacific Northwest beaches and watching a summer sunset.

Sadie - Patient Counselor and Receptionist

In her dual roles as phone counselor and front desk receptionist, Sadie loves helping patients decide to take that life-changing step to improve their vision and then seeing them through to the end result of clear natural vision! Every patient has a different situation and it is her goal to do her best to help accommodate their unique circumstances and provide the best possible experience possible.

Having worked in customer service for 7 years, Sadie has a true passion for helping people. Her favorite part about customer service, and especially what she does here at Will Vision, is “knowing that my team and I can have such a huge positive impact on someone’s life. I love seeing our patients just after surgery, walking down the hallway to the front desk, talking excitedly to our technicians, family and friends and being so emotional about being able to now see without contacts or glasses. Many happy tears are shed, and I love that feeling of joy, knowing I was a part of that miracle!” 

On her off time, you can find Sadie on the soccer field playing her heart out, or dreaming about being on the beach lounging in the sun! She loves spending time with friends, her handsome boyfriend, and family.

Anne – Patient Counselor

Anne is a highly experienced patient counselor. Patients find her positive attitude and cheerful voice a tremendous asset as they begin their personal journey to clear natural vision.

Anne’s engaging personality will place you at ease as she helps you to understand your personal vision objectives and craft a plan to successfully accomplish those goals. Every patient is unique with respect to their approach in embracing laser vision correction and Anne is a master at understanding your specific needs and providing the information you will need to chart your path forward. Most importantly, Anne will make certain that all of your questions or concerns are addressed ensuring that you are well prepared for your journey to amazing clear natural vision.

In her spare time, Anne enjoys spending time with family, being out in the sunshine, attending music festivals and concerts, and is an avid foodie who enjoys trying new restaurants.

Shaelee - Patient Counselor

Shaelee is also a dual phone counselor and receptionist at Will Vision and Laser Centers. She is a great asset to our patient care experience. Shaelee’s approach to life is best defined as having a great attitude which she backs up with an ever present smile and her personal charm. Her positive approach towards life cannot help but spill over into her work with patients.

Shaelee’s goal is to fully understand your unique vision goals, determine the level of detail you would like regarding your many treatment options and then provide information tailored to meet those specific needs. She will treat you like a friend or family member, taking as much time as is needed to make sure that all of your concerns are addressed.

When not working, Shaelee enjoys being with her family. She has a beautiful daughter who is her pride and joy. She loves to go on nature walks and spend time at home relaxing!